5 Things You Can Ask Tilly AI Right Now

5 Things You Can Ask Tilly AI Right Now

Tilly AI is OnePatch's built-in eCommerce assistant — and if you haven't started using her yet, you're leaving time on the table. She's available in every paid OnePatch account, she knows your live business data, and she can both answer questions and take real actions on your behalf.

Not sure where to start? Here are five things you can ask Tilly right now, with example conversations showing exactly what she'll say back.

1. "How are my orders today?"

This is the most popular first question sellers ask Tilly — and it's a great one. Instead of opening your orders dashboard and manually counting, just ask.

You: "How are my orders today?"
Tilly: "You have 31 orders today — £2,640 in revenue. 12 are still pending dispatch. Your top seller is the Bamboo Desk Organiser (9 units). Want me to bulk dispatch the pending ones?"

From there, you can say "yes" and Tilly will dispatch all 12 in one go. What used to take 10 minutes now takes 10 seconds.

2. "Which products are running low on stock?"

Stockouts are one of the biggest revenue killers for multi-channel sellers. Tilly monitors your inventory in real time and can flag problems before they become costly.

You: "Which products are running low on stock?"
Tilly: "You have 4 products below their reorder threshold: Bamboo Desk Organiser (8 left, reorder point 20), Cable Tidy Pack (3 left, reorder point 15), Laptop Stand Black (11 left, reorder point 25), and Wireless Charger Pad (6 left, reorder point 10). Want me to raise purchase orders for any of these?"

You can then ask Tilly to raise purchase orders for specific items and she'll create them in the system immediately.

3. "Which channel made the most revenue this month?"

Understanding which channels are performing and which are lagging is essential for making smart decisions about where to focus your energy. Tilly gives you a ranked breakdown in seconds.

You: "Which channel made the most revenue this month?"
Tilly: "Amazon is your top channel this month at £14,820 (44% of total). eBay is second at £9,340. Shopify is your fastest-growing channel — up 31% compared to last month. TikTok Shop is your newest channel and already contributing £1,200."

This kind of cross-channel view used to require pulling reports from each marketplace individually and building a spreadsheet. Now it's one question.

4. "Dispatch all pending orders from Amazon"

Bulk dispatching is one of the most time-consuming daily tasks for any seller. Tilly can handle it for a specific channel, a specific date range, or all pending orders at once.

You: "Dispatch all pending orders from Amazon"
Tilly: "You have 18 pending Amazon orders. Shall I mark all of them as dispatched? I'll attach the tracking information from your default carrier."
You: "Yes, go ahead."
Tilly: "Done. All 18 Amazon orders marked as dispatched. Tracking numbers attached where available."

You can also ask Tilly to dispatch orders from a specific date, orders above a certain value, or orders for a specific product.

5. "Raise a purchase order for [supplier name]"

When stock is running low, the next step is raising a purchase order with your supplier. Tilly can create purchase orders directly in OnePatch based on your current stock levels and reorder points.

You: "Raise a purchase order for Bamboo Desk Organiser — 100 units from Supplier A"
Tilly: "Purchase order created for 100 units of Bamboo Desk Organiser from Supplier A. Expected delivery date set to 14 days from today. The PO is in your purchase orders list ready to review and send."

The purchase order is created instantly and sits in your PO queue ready for you to review, approve and send to your supplier.

Ready to Try Tilly?

If you're already on a paid OnePatch plan, Tilly is waiting for you in your sidebar right now. Open her up and try one of the five questions above — you'll see exactly how she works with your real data.

If you're not yet an OnePatch customer, the best way to see Tilly in action is to . We'll walk you through a live session with your specific channels and show you exactly what Tilly can do for your business.

Tilly is included in every paid plan — Starter, Growth and Scale — at no extra cost.