Built into every OnePatch plan

Meet Tilly —
your eCommerce AI

Tilly knows your business inside out. Ask her anything — from today's order stats to dispatching a batch of orders — and she'll handle it instantly, right inside OnePatch.

Tilly is included in every OnePatch plan · No extra cost · No setup required

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Tilly AI

Always on · Knows your data

How are my orders looking today?
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📦 You have 23 orders today — £1,847 revenue. 8 are still pending dispatch. Your top seller is the Wireless Headphones (7 units). Want me to bulk dispatch the pending ones?
Yes, dispatch all pending orders please
T
✅ Done! I've marked all 8 orders as dispatched. I also noticed 3 products are running low on stock — want me to raise purchase orders for those?
Which channel made the most revenue this month?
T
📊 Amazon is your top channel this month at £12,450 (41% of total). eBay is second at £8,320. Shopify is growing fast — up 23% vs last month.
Ask Tilly anything…
Full capability list

What Tilly can do for you

Tilly has two modes: reading your data and taking real actions. Both work through natural language — no forms, no menus.

Read & Report

Order summaries

Today's orders, revenue, pending count, dispatched — by period or channel.

"How many orders did I get this week?"

Revenue & profit

Total revenue, channel breakdown, top-performing periods and trends.

"What was my revenue last month?"

Inventory health

Low stock, out of stock, missing descriptions or images — full health report.

"Which products are running low?"

Top sellers

Best-selling SKUs by units or revenue, slow movers, and product trends.

"What are my top 5 products this month?"

Channel performance

Revenue ranked by marketplace — Amazon, eBay, Shopify, Etsy and more.

"Which channel is performing best?"

Purchase order status

Outstanding POs, supplier delivery status and pending stock arrivals.

"What purchase orders are outstanding?"

Take Actions

Dispatch orders

Mark individual or bulk orders as dispatched, with optional tracking numbers.

"Dispatch order #98765 with tracking ABC123"

Update order status

Change order status to processing, on hold, cancelled or any custom status.

"Put order #98766 on hold"

Update stock levels

Adjust product stock quantities by SKU — instantly synced across channels.

"Set SKU WH-001 stock to 50 units"

Create purchase orders

Raise a new PO for a supplier with product, quantity and expected delivery.

"Create a PO for 100 units of SKU WH-001"

Add stock notes

Attach internal notes to products for your team — visible in the inventory view.

"Add a note to SKU WH-001: awaiting restock"

For actions that change data (dispatch, stock updates), Tilly always confirms clearly what she did so you stay in control.

How it works

Tilly is ready the moment you log in

No setup, no training, no configuration. Tilly already knows your products, orders and channels.

1

Open Tilly inside OnePatch

Tilly lives inside your OnePatch dashboard — no separate app, no login. Just click the Tilly icon and start typing.

2

Ask in plain English

No special commands or syntax. Just type naturally — 'how are my orders today?' or 'dispatch order 98765'. Tilly understands.

3

Get live data & instant actions

Tilly pulls real-time data from your OnePatch account and either reports back with insights or takes the action immediately.

Example prompts

Just type naturally

Here are some of the things you can ask Tilly right now.

How are my orders today?
Which products are out of stock?
What's my revenue this month?
Dispatch order #98765
Which channel is performing best?
Set SKU WH-001 stock to 50 units
Show me my top 10 products this week
Create a PO for 100 units of SKU WH-001
What orders are still pending dispatch?
How much stock do I have of the Wireless Headphones?
What were my sales last week vs the week before?
Add a note to SKU WH-001: awaiting restock
FAQ

Frequently asked questions

Everything you need to know about Tilly AI.

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Tilly is included in
every OnePatch plan

No add-ons. No extra cost. Tilly is built into OnePatch and ready to use from day one — just log in and start asking.

Free dashboard account · No credit card required · No setup fees

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