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Free Onboarding

OnePatch offers a fee onboarding service to all our customers. Helping you get your account up and running.

What is Free Onboarding?

Our free onboarding service is to help you set up your OnePatch account. Although we do all we can to make OnePatch as easy-to-use as possible, we understand that the initial setup can be quite daunting and time-consuming. That’s why we offer a completely free onboarding service to help get your account up and running.

What is Free Onboarding?

Our free onboarding service is to help you set up your OnePatch account. Although we do all we can to make OnePatch as easy-to-use as possible, we understand that the initial setup can be quite daunting and time-consuming. That’s why we offer a completely free onboarding service to help get your account up and running.

Stage 1

Connecting all your current and new integrations into OnePatch.

Connecting your integrations

During this step of the Onboarding process, our team help you connect your integrations into OnePatch. We make sure that everything is connected correctly into the system for the next steps of the Onboarding process to run smoothly.

Helping your business grow

OnePatch’s main goal is to help your business grow and be the best it can be. Easily letting you connect to new marketplaces and helping you make managing your business a breeze.

Any issues?

If any problems arise while connecting your integrations to OnePatch our team are here to act quickly and sort out any issues that pop up. Our team are always here if you have any issues with the OnePatch system.

Stage 2

Bringing your orders into OnePatch.

Automatically importing

As soon as you connect up all your integrations to OnePatch, all your orders from that day should automatically be brought in and viewed on our system. Letting you view all your current orders from that day from all your online stores.

Easily edit and dispatch

Once your orders have been brought into OnePatch you can then easily edit and dispatch them all from the one place. Saving you time and allowing you to dispatch your orders quickly and easily.

Orders not coming in?

If your orders are not appearing, don’t worry! Our team are always on hand to help make sure that your orders are coming in and correct. The OnePatch Onboarding team also make sure that all your order information is correct and the right orders are coming though.

Stage 3

Importing your products to OnePatch and uploading them to other marketplaces.

Product import

During this step we import all your products from your chosen integrations to OnePatch. Our team will bring in all your products and check them to ensure that they are all in order before we start uploading them to new marketplaces.

Uploading products

After all your products are imported into OnePatch we can then start uploading them to any new marketplaces that you are going to sell on. Before we upload your products to any new integration, we always make sure that your products have the correct specifications for the marketplace you plan on uploading to.

Troubleshooting

If any issues arise when importing or uploading your products to other marketplaces our team will always be on hand to resolve them. We will make sure that your products are imported and uploaded correctly.

Stage 4

Syncing your products and stock levels

Syncing your stock

Once all your products have been brought into OnePatch and any issues that arose have been sorted we then sync your stock between all your sales channels. Making sure that the stock levels are the same for the same products you have on your different sales channels.

Final touches

Once all your products have synced and you have no further issues or questions regarding your Onboarding you can then sign up to a OnePatch package that’s right for you. You can find out more about our packages and pricing here.

Don’t have an integration you want?

Don’t see an integration that you need? Tell us! We’re always happy to grow and expand our integrations. Once you have been fully Onboarded onto OnePatch and are on a package our development team are happy to start working on new integrations into OnePatch.

Make Selling Online Easy

Make Selling Online Easy

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