Order Management

Every order,
one inbox.

All your orders from every channel land in one unified queue. Process, dispatch and track them without switching between platforms — saving hours every single day.

40+ channels
Bulk dispatch
Smart routing
Free plan available
app.onepatch.com
● 47 orders today
OnePatch Order Management
40+
Channels connected
Amazon, eBay, Shopify, Etsy, TikTok Shop and more
10×
Faster processing
Compared to managing each channel individually
100s
Orders per minute
Bulk dispatch handles high-volume peaks with ease
1
Unified inbox
One place for every order from every channel
app.onepatch.com · Orders
● Live
Unified order inbox
Unified inbox

Stop juggling tabs.
Start shipping faster.

OnePatch pulls every order from every channel into a single, clean queue. Your team sees everything in one place — no more logging into Amazon Seller Central, then eBay, then Shopify, then Etsy.

All channels in one view — Amazon, eBay, Shopify, Etsy, TikTok Shop and 40+ more
Real-time order sync so nothing gets missed or processed twice
Filter and sort by channel, status, date, value or fulfilment method
Assign orders to team members with notes and priority flags
app.onepatch.com · Dispatch
● 124 ready
Bulk dispatch and label printing
Bulk dispatch

Ship hundreds of orders
in minutes, not hours.

Select all ready-to-ship orders, generate labels in bulk, and mark them dispatched — all in a few clicks. OnePatch integrates with Royal Mail, DPD, Hermes, DHL and more so your labels print directly from the platform.

Batch print shipping labels from all major UK carriers in one go
Auto-select the cheapest or fastest carrier based on your rules
Bulk mark as dispatched and send tracking emails to customers automatically
Pick list generation to speed up warehouse packing
app.onepatch.com · Analytics
Smart order routing analytics
Smart routing

The right order to
the right place, automatically.

Set routing rules once and let OnePatch handle the rest. Orders are automatically directed to the correct warehouse, drop-shipper or 3PL based on product, location, channel or any combination of your rules.

Route by product type, channel, customer location or stock availability
Automatic failover to secondary warehouse when primary stock runs out
Drop-ship integration — send orders directly to suppliers with one click
Full routing audit trail so you always know where every order went and why
Everything included

The complete order management toolkit

Every feature you need to process orders at scale — included in every plan.

📥
Unified order inbox
Every order from Amazon, eBay, Shopify, Etsy and 40+ channels lands in one queue. No more logging into each platform separately to check what's come in.
🖨️
Bulk dispatch & printing
Process hundreds of orders in seconds with batch dispatch and label printing. Select, print, dispatch — all from a single screen.
🔀
Smart order routing
Automatically route orders to the right warehouse or fulfilment partner based on stock levels, location, and your custom rules.
🏷️
Custom order statuses
Create your own workflow stages to match how your team works — from 'Awaiting Parts' to 'Quality Check' to 'Ready to Ship'.
↩️
Returns management
Handle returns and refunds across all channels from one place. Log return reasons, restock items, and issue refunds without leaving OnePatch.
📝
Order notes & tagging
Add internal notes and tags to keep your team aligned on every order. Flag priority orders, VIP customers, and special instructions.
📦
Packing slip customisation
Design branded packing slips and invoices with your logo, custom messages, and the fields that matter to your customers.
🔔
Order alerts & notifications
Get notified instantly when high-value orders arrive, when orders are overdue, or when a customer requests an urgent change.

How OnePatch compares

See why growing sellers choose OnePatch over manual processes and basic tools.

FeatureOnePatchManual / SpreadsheetsBasic tools
Unified multi-channel inbox
Bulk dispatch & label printing~
Smart order routing
Custom order statuses~
Returns management~
Packing slip customisation~
Order notes & tagging
40+ channel integrations
T
Ask Tilly to manage your orders

"Dispatch all pending orders" · "How many orders are overdue?" · "Which channel had the most returns this month?" — Tilly takes action instantly.

Meet Tilly AI →

FAQ

Order management FAQs

Answers to the questions growing sellers ask when they need a simpler order workflow.

Can I manage orders from Amazon, eBay and Shopify in one place?

Yes. OnePatch centralises orders from your connected channels in one workspace, so your team can review and process them without moving between marketplace dashboards.

Can I dispatch multiple orders at once?

Yes. OnePatch supports efficient order workflows, and Tilly AI can help you identify pending or overdue orders and guide bulk actions.

Does OnePatch help with returns and order status visibility?

Yes. Centralised order data gives your team a clearer view of order progress, helping you follow up on exceptions and keep customers informed.

Get started today

Stop switching tabs.
Start shipping smarter.

Join hundreds of UK sellers who process all their orders from every channel in one place — saving hours every day with OnePatch.

Free plan available · No setup fees · Cancel anytime

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